Terms and Conditions

Template — needs legal review before launch. Replace every [bracketed] item. This text is a starting point, not legal advice.

1. Who we are

Xora Cars ("we", "the platform") is operated by [legal entity name, CIN/registration, registered address]. We run an online marketplace where verified used-car dealers in Rajasthan list cars and buyers can contact them.

2. Our role

We are a marketplace and lead facilitator. We do not own, sell, inspect or certify the cars listed. The sale contract is between you and the dealer. We are not a party to it.

3. Listings

Dealers are responsible for the accuracy of their listings. We review listings before they go live, but we do not physically inspect cars. Always inspect the car, its RC, insurance, service records and loan/hypothecation status yourself before paying a dealer.

4. Contacting dealers

Browsing and contacting dealers is free. Each listing from an approved dealer offers a "Chat on WhatsApp" option that opens a chat with the dealer's verified WhatsApp number. Dealer phone numbers are not shown on listings. Opening WhatsApp only starts a chat in your app; it is not proof that a message was delivered or read.

5. Accounts

Customers sign in with a one-time code sent to their mobile number. Dealers sign in with the business email they verified during onboarding. Keep your phone and email secure. You must be 18 or older to send enquiries.

6. Acceptable use

Do not misuse dealer contact details, send spam, post false reports, create fake accounts, scrape the site, or try to bypass security.

7. Liability

To the extent allowed by law, we are not liable for the condition of any car, the dealer's conduct, or any sale between you and a dealer.

8. Grievances

See the Grievance and Support Policy.

9. Governing law

These terms are governed by the laws of India. Courts at [Jaipur, Rajasthan] have jurisdiction.